Dear Valued Clients,
In order to enhance Hong Kong’s competitiveness as an international trading and risk management centre, Hong Kong Exchanges and Clearing Limited (HKEX) will implement severe weather trading (“SWT”) arrangement with effect from 23 September 2024, which aims to ensure that all investors will be able to trade during adverse weather conditions.
Severe weather refers to the scenario where a typhoon signal No.8 or above or a black rainstorm warning is issued by the Hong Kong Observatory, or an “extreme conditions” announcement is made by the HKSAR Government.
Similar to the situation on regular trading days, SSL will continue to provide trading-related services during SWT period and there are some key points for clients to note as follows:-
1. Trading Arrangements
During SWT period, all transactions will be conducted mainly through electronic channels. Offices and trading venues will be closed.
Please ensure that you have set up and are familiar with the use of SSL’s online trading platform(https://trading.successfn.com/mts.web/Web2/login/success/index.html#big5) and phone trading hotline at (852)2294 5728, so that you can trade as usual during SWT period, and check frequently to ensure that the login and operation are normal.
2. Avoid Delay in Settlement
Please ensure that you have sufficient funds in your securities account for trading and settlement to avoid possible interest payments due to delays in settlement caused by factors such as inclement weather.
3. Stock Deposit & Withdrawal Arrangement
During SWT period, physical share deposit and withdrawal will be postponed to the next normal working day. Clients are advised to deposit the physical share certificates into their securities accounts before selling them to avoid any additional charges due to delayed settlement.
4. Fund Deposit &Withdrawal Arrangement
Client should note that if your designated settlement bank account has not registered e-transfer service at the relevant bank, your withdrawal request made during SWT period will have to be handled on the next normal working day.
During SWT period, withdrawal request exceeding HK$1,000,000.00 will be handled on the next normal working day.
Physical cheques would not be collected during SWT period. Cheques collected after 2:00pm on the previous normal working day will have to be handled the next normal working day.
5. Internet Banking Arrangement
Customers are advised to be familiarized with the use of relevant bank’s electronic channels in advance, for example regularly check to ensure that customer’s login password is correct. If necessary, customers should make sure that their third-party fund transfer limits via electronic channels are adjusted to suit the customers’ needs, ensuring they can proceed fund transfer under severe weather.
6. Customer Service
During SWT period, our Settlement Department will continue to provide support by phone. Please feel free to contact us at (852) 2294 5899 if you have any questions. Thank you for your continued support and trust in SSL. Happy Mid-Autumn Festival!